Privacy Policy
Effective date: July 5, 2026 · Last revised: November 2, 2026 · The Korean version (개인정보처리방침) is the authoritative text; this English translation is provided for convenience.
Bunyangbiseo co.,Ltd ("the Company") complies with the Personal Information Protection Act of the Republic of Korea and other applicable laws, and establishes and discloses this Privacy Policy to lawfully process and safely manage personal information.
This policy applies to the following services operated by the Company:
① Bunyangbiseo (분양비서) — real-estate sales advertising agency service and the company website
② Salesbiseo (영업비서) — a customer relationship management (CRM) web and mobile application for real-estate sales professionals
1. Personal Information Collected and Collection Methods
| Category | Items | Method |
|---|
| Consultation requests | Name, phone number, inquiry details, requester type (developer / sales agency / sales consultant), property name, job title (optional) | Website contact form, phone, KakaoTalk channel |
| Advertising leads | Name, contact information (phone number), area of residence, property of interest and other information entered or selected at submission | In-ad consultation request forms (e.g., Meta instant forms) on Meta (Instagram·Facebook), Naver, Kakao, Google/YouTube ads and landing pages |
| Salesbiseo members | Name, mobile phone number, email, password, workspace affiliation | Account registration |
| Customer (lead) records | Customer name, contact information, consultation and visit history, memos, status | Ad-platform integrations and direct entry by members |
| Call-related data | Call logs (date/time, duration, counterpart number), call recording files (within the scope the user has granted access), AI-generated call summaries and analysis | Collected by the mobile app only after the user explicitly grants the relevant permissions |
| Automatically collected | Service usage records, access logs, device information | Generated automatically during service use |
Notice on collection via in-ad consultation forms (lead ads)
When you request a consultation through an in-ad form on Meta (Instagram·Facebook) or other ad platforms, the information you enter or select and submit in the form — such as your name, phone number, area of residence, and property of interest or inquiry details — may be collected. This information is used to provide consultation and guidance regarding the property you inquired about.
Notice regarding call logs and call recordings
The call log and recording features of the Salesbiseo app are used solely to record and manage business calls with customers who have requested consultation through advertising. Call-related data is processed only when the user has explicitly granted the relevant permissions in the app. Collected recordings and summaries may contain the voice of the call counterpart. The Company does not use such data for purposes other than those stated in this policy, and does not sell or provide it to outside parties.
2. Purposes of Processing
- Responding to consultation requests and conducting property sales consultations
- Providing the Salesbiseo service — member identification and authentication, lead management, storage of call logs/recordings, and AI-based call summaries and analysis
- Measuring advertising performance and improving service quality, including filtering invalid data (disconnected or duplicate numbers)
- Delivering notices and handling inquiries and complaints
3. Retention Period
- Member information: until membership withdrawal (destroyed without delay thereafter)
- Customer (lead) and call-related data: retained for the duration of the service contract; destroyed without delay upon contract termination or deletion request
- Retention required by law: records on contracts and withdrawal of offers — 5 years; records on payments and supply of goods — 5 years; records on consumer complaints and dispute resolution — 3 years (E-Commerce Act); access logs — 3 months (Protection of Communications Secrets Act)
4. Provision to Third Parties
The Company does not provide personal information to third parties except with the separate consent of the data subject or where required by law. Information of consultation applicants is processed only to the extent necessary to conduct the consultation for the property they inquired about.
5. Outsourcing of Processing
| Processor | Outsourced work |
|---|
| Amazon Web Services, Inc. | Cloud server operation and data storage (Republic of Korea region) |
6. Destruction of Personal Information
Personal information is destroyed without delay once the retention period expires or the purpose of processing is achieved. Electronic files are permanently deleted using irrecoverable methods; other records are shredded or incinerated.
7. Rights of Data Subjects
Data subjects may at any time request access to, correction or deletion of, or suspension of processing of their personal information. Requests may be made in writing, by phone, or by email to the Privacy Officer below, and the Company will act without delay. Requests may also be made through a legal representative.
8. Security Measures
- Minimized access rights and access control — data isolation per workspace (client) and per assignee
- Encrypted storage of passwords and key data; encryption in transit (TLS)
- Retention and tamper-prevention of access logs; operation of security software
9. Cookies
The website may use cookies to improve the service. Users may refuse cookies via browser settings, in which case some features may be limited.
10. Privacy Officer
| Name | Bumjun Ko (CEO) |
|---|
| Email | kojon5690@bybiseo.com |
|---|
| Phone | +82 1600-5915 |
|---|
11. Changes to This Policy
Any additions, deletions, or amendments to this policy will be announced on this page at least 7 days before taking effect.